Legal
Privacy Policy
This Privacy Policy explains how ACWB – Automation Components Worldwide Brokers collects, uses, stores, and protects information when you use our website and submit enquiries for industrial automation components.
Overview
How We Handle Data
We may collect personal information you provide through quote requests, contact forms, email communications, and other interactions with our website. This can include your name, company name, email address, phone number, country, product interest, manufacturer references, part numbers, and any details you choose to include in your enquiry.
We use this information to respond to enquiries, source requested components, provide price and availability information, manage customer relationships, improve our website, maintain security, and comply with legal obligations. We do not present ourselves as an authorised distributor unless explicitly stated, and manufacturer names and trademarks are used for identification purposes only.
Data Use
What We Collect And Why
Information submitted through this website may be used to answer your requests, identify suitable industrial automation parts, communicate about sourcing options, and support ongoing business correspondence. If you contact us about obsolete or hard-to-find components, we may retain relevant enquiry details to help manage follow-up communication and fulfilment discussions.
We may also collect limited technical data such as IP address, browser type, device information, referring pages, and on-site activity for analytics, fraud prevention, and website performance monitoring. This helps us keep the site secure, understand how visitors use it, and improve the overall user experience.
Where required, we process personal data on lawful bases such as consent, legitimate interests, performance of a contract, or compliance with legal obligations. We retain information only for as long as reasonably necessary for these purposes.
Your Rights
Cookies, Sharing, And Choices
Our website may use cookies and similar technologies to support essential site functions, understand traffic patterns, and improve performance. We may share data with trusted service providers who help us operate the website, manage communications, host systems, or support analytics, but only where appropriate safeguards are in place.
Request access
Correct data
Ask for deletion
Object to processing